Shipping & Returns

 

SHIPPING POLICIES

Please allow 1-3 business days for your order to be processed. Standard shipments will ship via USPS, FedEx, DHL or UPS depending on your location.  You will receive a shipment notification email with a tracking code, once your order has been shipped. To guarantee you the best price, we ship directly from our manufaturers to your adress.


SHIPPING RATES & DELIVERY

Standard Worldwide Shipping: $5
(follow us on Instagram for free Shipping Coupon codes)
Delivery Time: 7-30 days (depending on your location)


CUSTOMS, DUTIES & TAXES

All applicable customs and import duties, fees, taxes are the responsibility of the customer. We ship your package DDU (duties and taxes unpaid), and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by BENTON.

Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.
 

LOST PACKAGE

On that rare occasion that your item goes missing or shows up late don’t worry. All you need to do is contact us. We will reply within 24 hours and find a solution to make you smile again.